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Call CapacityTraditionally, telephone systems were limited in terms of the number of simultaneous incoming/outgoing calls by the number of lines into the premises. Or the number of available channels if the service was provided over ISDN.
With a hosted VoIP solution, the number of simultaneous calls is limited only by the bandwidth available on the data connection which carries the VoIP traffic. Generally a VoIP solution will allow more calls than a traditionally connected system.
The difference becomes dramatic in the case where the telephone system handles call queueing.
On a tradtional system, even more incoming lines are required to bring in the calls so that they can be queued on the PBX.
On a hosted VoIP system the calls are queued at the network core – no extra capacity (and so no extra cost) is required at the premises.
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